FAQ

How do I make a purchase?

Purchase can be made on website only by putting your loved product in cart and making payment online.

How do I check my order status?

Once order is placed you can check order status on website itself.

Is it safe to use my credit card at Atelange India?

We do not store credit card information on our website. Your information is safe with our payment partner.

Do I have to sign up at Atelange India to make a purchase?

Yes, For the proper proceeding of your order we need the correct information.

How long will it take to receive an order?

We make every effort to process your order as early as possible. You will receive your order between 4 - 7 working days. 

What payment method does Atelange India accept?

We accept multiple payment options like Net Banking, almost all Credit & Debit Cards, UPI etc. Select the one that suit you.

If I have a problem with my order how, should I contact you?

For any questions or comments, please call us at +91 9351737029 or email us at mrktgatelange@gmail.com and we will respond within 48 hours.

How should I cancel my order?

Order can be cancel before shipping. Once shipped the order cannot be cancelled.

What is your return and cancellation policy?

We accept returns up to 7 days after delivery of the product. The product should be in an unused condition with the product tag and invoice intact. We can then exchange the product for you or provide you with an e-voucher. For more information please visit our Refund Policy page.